Integrations
Your Shopify store, in every answer
Strathly connects to Shopify in a few clicks and keeps up with it, so Ivy answers from your real stock, rates and policies. Your team hears about handoffs on their phone or by email.
14-day free trial. Cancel anytime.
- A shopper asks on your store: About stock, shipping, returns or an order, in their own words.
- The answer is in your Shopify store: Products and stock, shipping rates, policies and pages, kept in sync, and orders looked up live.
- Ivy answers from it: She replies in seconds with what your store says right now, never from a stale copy.
Shopify, natively
Strathly works natively with Shopify: install it from Shopify, approve what Ivy can see, and she answers from your live store.
- Products, stock, policies, pages and shipping rates, kept in sync
- Orders looked up live, with tracking from Shopify
- A theme app embed: no code in your theme
- Refunds and order changes only when your team confirms
Directory
Every integration, today and next
What works now is marked Available. The rest is on the way, and the app tells you the day it's ready.
12 integrations, 3 available today
- Available
Shopify
Store
Products, stock, policies, pages and shipping rates in sync, orders looked up live, and an app embed for your theme.
- Available
iOS app
Your team
A push notification on your iPhone when a shopper needs a person, and the whole conversation to answer from.
- Available
Email alerts
Your team
An email when a chat is handed to your team, for teammates who prefer their inbox. Each person picks their own.
- Coming soon
Email forwarding
Email
Shopper emails land in the inbox, next to the conversations from your store.
- Coming soon
Slack
Messaging
Post new handoffs to a channel with a link to reply.
- Coming soon
WhatsApp
Messaging
Answer shoppers who message your WhatsApp Business number.
- Coming soon
Instagram
Messaging
Answer direct messages sent to your Instagram account.
- Coming soon
Klaviyo
Marketing
Add the emails Ivy collects to a Klaviyo list.
- Coming soon
Google Analytics 4
Analytics
See conversations as events in your GA4 funnels.
- Coming soon
WooCommerce
Store
Ivy on a WooCommerce store, reading its catalog and orders.
- Coming soon
BigCommerce
Store
Ivy on a BigCommerce store, reading its catalog and orders.
- Coming soon
Wix
Store
Ivy on a Wix store, reading its catalog and orders.
How every connection works
The same rules for Shopify today and for every integration we add.
You see what it asks for
Every permission is listed before you connect, in plain words.Read first
Ivy reads your store. Anything that changes an order waits for your team.No code
Nothing to paste in your theme, nothing for a developer to maintain.Off in one click
The store owner disconnects from Settings and access ends right away.
FAQ
Integration questions
Do I need Shopify to use Strathly?
Yes, today Strathly works with Shopify stores: Ivy reads your catalog, policies and orders from Shopify. WooCommerce, BigCommerce and Wix are on the list, and we will say so here when they are ready.
Which integrations work today?
Shopify, on every Shopify plan, plus what comes with your team's account: the iOS app with push notifications and email alerts. Slack, Klaviyo, Google Analytics 4, WhatsApp, Instagram and email forwarding are coming soon.
How do I hear when an integration I need is ready?
In the app, open Settings, then Integrations, and press Notify me on the app you use. We email you when it is ready. You can also write to us and tell us what your store runs on.
Is there an API or webhooks for Strathly?
Not yet. You can export your analytics as a CSV file from the dashboard. If you need an API for your store, tell us what you would build with it.
Can I use it next to my helpdesk?
Yes. Strathly adds a chat to your storefront and answers there, and it does not connect to your helpdesk or change it. Handoffs stay in Strathly: your team answers them in the inbox or the iOS app. Show only one chat on your store: switch the other one off in your theme.
Bring your Shopify store into the chat
Connect your store in 2 minutes. 14-day free trial. Cancel anytime.