Legal
Legal notice
Strathly is a product of HEAVENLYTRADE S.R.L. SEMPLIFICATA, a company registered in Italy. Here are its details and how to reach it.
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1. The company
| Company | HEAVENLYTRADE S.R.L. SEMPLIFICATA |
|---|---|
| Legal form | società a responsabilità limitata semplificata unipersonale (Italian limited liability company with a single shareholder) |
| Registered office | Via Roma 114, 81100 Caserta (CE), Italy |
| VAT number (Partita IVA) | IT04635090618 |
| Company register | Registro delle Imprese di Caserta, REA CE-342690 |
| Share capital | € 900.00 fully paid |
| Certified email (PEC) | heavenlytrade@pec.it |
| support@strathly.com | |
| Product | Strathly, the AI sales and support assistant for Shopify stores, at strathly.com and app.strathly.com |
2. Who to contact
- Support, billing and refunds: support@strathly.com. See the support page and the refund policy.
- Privacy requests: the same address, with “Privacy” in the subject. The privacy policy explains your rights. Our supervisory authority is the Garante per la protezione dei dati personali (garanteprivacy.it).
- Billing: every store pays through Shopify: plans and extra conversations are charged on the merchant's Shopify bill. See the terms of service.
- Post: HEAVENLYTRADE S.R.L. SEMPLIFICATA, Via Roma 114, 81100 Caserta (CE), Italy.
3. Hosting and trademarks
This website and the app are hosted by Hetzner Online GmbH in Germany (European Union). Strathly and Ivy are names of HEAVENLYTRADE S.R.L. SEMPLIFICATA. Shopify and the Shopify App Store are trademarks of Shopify Inc.; Apple, iPhone and the App Store are trademarks of Apple Inc. Other names belong to their owners.