Analytics
Your Home page at a glance and the Analytics reports: sales from conversations, outcomes, topics, your team and the exports.
- 1
The Home page: today at a glance
What Home shows: sales from conversations, who needs you, Ivy's week, who is chatting now, what sold and the questions Ivy couldn't answer, card by card.
- 2
Read your analytics
Sales from conversations (orders within 3 days of a chat with Ivy), outcomes, topics, languages, busy hours, answers marked wrong, team stats and exports.